1. Scope and controller
This notice explains how the operator of schneider-brothers.co.uk handles personal information. For website enquiries, the operator acts as the data controller. Privacy questions and rights requests may be submitted through the Contact Us page.
2. Information we may collect
- Contact and identity details that you voluntarily submit, such as name, work email, company and message.
- Technical security data ordinarily recorded by a hosting provider, such as IP address, browser type, requested pages, timestamps and error logs.
- Consent or preference records stored in your browser.
- Correspondence and records needed to answer an enquiry or protect legal rights.
3. Purposes and lawful bases
Information may be used to respond to enquiries, operate and secure the website, prevent misuse, maintain records, improve content and comply with legal obligations. Depending on the activity, processing may rely on consent, steps requested before entering a contract, performance of a contract, compliance with a legal obligation, or legitimate interests that do not override your rights.
4. Cookies and local storage
The current build uses local storage to remember the privacy-banner selection. Non-essential analytics, advertising or profiling technologies should not be added unless users receive clear information and, where required, are given a valid prior choice. Browser settings can be used to clear stored preferences.
5. Sharing and processors
Personal information may be handled by service providers that support hosting, security, email, form delivery or professional advice. Providers should receive only the information necessary for their role and be bound by suitable contractual and security obligations. Information may also be disclosed where required by law or to protect legal rights.
6. International transfers
If a provider processes information outside the United Kingdom, the operator should use an applicable adequacy mechanism, recognised contractual safeguards or another lawful transfer method and should describe the relevant arrangement here.
7. Retention
Information should be retained only as long as necessary for the purpose collected, including responding to an enquiry, maintaining security records and meeting legal or accounting requirements. Exact periods depend on the production hosting, email and customer-management configuration.
8. Your rights
Subject to applicable law and relevant exemptions, you may have rights to request access, correction, deletion, restriction, portability or objection, and to withdraw consent where processing relies on consent. You may also complain to the UK Information Commissioner’s Office.
9. Security
Reasonable technical and organisational measures should be used to protect information. No online system can be guaranteed completely secure, and users should avoid submitting unnecessary confidential, special-category or safety-sensitive data through a general enquiry form.
10. Children
This website is directed to business and professional audiences and is not designed to collect information from children.
11. Updates
This notice may be revised when website functionality, service providers or legal requirements change. The effective date at the top should be updated whenever material changes are published.